Board Thread:Game Discussion/@comment-31679999-20170913000819/@comment-27736200-20170913124954

Sirebel wrote: User:Vados81 what you are seeing is standard ad behaviour. Adverts are limited by the advertising engine. You can reset your ad id to improve this or watch less ads.

Hi Sirebel. At least from the beginning of 2016 I was able to see 30 ads in a row without ad id reset. Since current update even ad id reset doesn't help to speed up. By the way, I just got an answer from FM.

For your information - see my request and an answer below. I'll probably follow their advice, but I'm worried to loose my savings as I'm not registred in RR3 via Facebook. Appreciate if someone who use Apple devices can confirm the progress wouldn't be lost after re-install the game if not registred via Facebook. My ticket:

"Dear Sirs, I'm playing Real Racing 3 for a long time, I love this game and would like to report an annoying bug I have since 5.5.0 update came. That's regarding the number of in-game ads and sound loss after watching ads.

Before current update I was able to get ads most often without Ad ID reset and I've used this opportunity to watch 30 ads on a daily basis in order to get GC and RR$. From now on I have only 5 ads in a row every new day and then few more appears later during the day, which in fact doesn't allow me to have more then 5 GC/day as a reward. The solution I found on your site was to switch off "limit ad tracking", but this doesn't help me, as this option was never availble in my country (see screenshots attached). As I have the latest iOS update for at least a month and everything was good before 5.5.0. update it looks like the problem is not on the Apple side. Moreover, after watching 5 ads the in-game "watch ads" button remains available until I restart the game, but new ads doesn't come when I press it (I have good wi-fi connection - this is checked) AND the sound disappears when I try to race after that. (No sound during the race, but coming back when race is finished).

Appreciate if you can fix it. If you need more information, I'll be happy to help. Best regards, Vadim" FM answer:

"Greetings, Thank you for contacting Firemonkeys Support. We sincerely apologise for the delay in responding to you.

I have reviewed your case and  may suggest you to uninstall and reinstall the game app. You won't lost any your saved game stats if you back up with  earlier. I believe after reinstalling app, your issue will get resolved.

After that if issue persists ,then please feel free to contact us again. We will be always happy to help. Again apologies for any inconvenience caused due to this concern.

Should you have any further questions regarding any other issues, please do not hesitate to let us know by creating a new Support Request. Kind regards..."