Board Thread:Game Discussion/@comment-36007161-20180627184041/@comment-28169398-20180627191248

Xsy420 wrote: I actually meant something different. The videos don't even start playing, even for service. I haven't clicked any ads to earn gold/R$ at all, still doesn't work because i've used up all ads for service Do a cloud save, back up your device, then delete RR3. Restart your device, then download a fresh copy of RR3, and restore with the cloud save.

You will have to download all assets after the restore.

This should clean up any corruption from bad ads. If not, you could consider raising a ticket with Firemonkeys support. Just make sure that you have done nothing with your account that could be against the Terms of Service as they have been pretty aggressive about bans lately.