Board Thread:Game Discussion/@comment-30207867-20181031234804/@comment-27370080-20181101122554

If you internet search Error code 10, some guy posted a YouTube video of exactly your screenshot, but there was no resolution that was mentioned. I'm very sorry this seems to be an extremely small percentage persons failing.

EA/FM responds VERY quickly on REDDIT, if you post your problem there, may be much more direct line into the developer for a concise answer.