Board Thread:Game Discussion/@comment-90.146.124.252-20170715104804/@comment-26388545-20170715153142

I'd make sure your devices are up to date on updates. I'd also do a complete reinstall of the game. I usually uninstall, then restart my phone, the reinstall. Always cloud save first! If that doesn't work you may need to do a factory reset on your devices. I used to play on a Samsung Note 4, now I play on a Samsung S7. I currently have no issues.