Board Thread:Game Discussion/@comment-26388545-20161107051950/@comment-26388545-20161107165536

151.236.226.178 wrote: just raise a ticket..you will be refunded I have done it in the past and got treated horribly. I stayed on them like glue but they just kept calling me a liar. I tried to get a manager or supervisor, even started a new ticket requesting such. They wouldn't even respond to that request. I have lost 400 gold through this, they don't care. If you get the right CSR it's great, if not it's a nightmare. They just keep sending your requests to the same jerk.

I too don't have screen shots of my placing. They should have the data but, they do for every other issue. When I HAVE had screen shots in the past, they still say it's my fault. They also want a blood sample and your first born.

Where I live we don't ever change our clocks. In central North America there are many places that don't. So then when FM changes THEIR clocks, it looks like I changed mine. It's a real pain in the butt. You'd think in a tech savy era, that they'd plan for this.