Board Thread:Game Discussion/@comment-33768958-20180125170104/@comment-27798333-20180127215750

They 'should' be able to. But then, you have to hope you get the right person to help you. That's always been the problem with support. Their first line of defense is people like Raounaq. Getting past that point can sometimes drive a person crazy. That's why everyone started taking screenshots. It definitely is a time consuming process, but once finished, it only takes a minute now and then to update any time you upgrade or buy/win a new car.

When I started doing screenshots, I think I had around 500 images. Do 30 minutes a day, it'll be done fairly quickly.

I also take a screenshot of my stats pages.