Board Thread:Game Discussion/@comment-37079929-20190702210432/@comment-34685136-20190705173938

Support has acknowledged that this is an issue. Not that I ever mentioned being upset or waiting, surely everyone else who opened tickets got the same response.

“Thank you for contacting Firemonkeys Support. We sincerely apologise for the delay in responding to you.

I do understand that you are quite upset with what has happened. Had I been into your shoes, I would have felt the same. I would like to inform you that this is a known issue and we have been receiving similar kind of contacts from other players as well.

Good thing is that, this has been brought into the notice of the Developer Team and they are diligently working to fix it as soon as possible.I would request you to wait for some time till this gets though I know nobody likes to wait but rest assured the team is actively working on it and the issue is been addressed on priority.

Again apologies for any inconvenience caused due to this concern.

Should you have any further questions regarding any other issues, please do not hesitate to let us know by creating a new Support Request.”