Board Thread:Game Discussion/@comment-30400874-20161128152638

Although I was online and logged in to my Google Play Games account last night I missed being paid the gold reward for the WTT when it ended. I did however receive the other Teams reward as well as the OMP tournament reward.

I tried re-logging into my Google game account and also force closing the game but with no success. I run RR3 all the time in conjunction with my Google game account

It is possible it is connected to a pop-up message I received last week from the game, although the cars below are from some time ago and not relevant to any of the current time trials:

"Car Data Issue We have detected a discrepancy in your car data. If this occurs repeatedly, this account may be suspended. The Time Trial results for the following cars have been reset: Lamborghini HURACAN LP 610-4 Lamborghini Sesto Elemento Chevrolet SS HOLDEN Commodore VF"

I received the pop-up message shown above last week immediately after saving my game as a backup for safety to my Facebook account, when I did a cloud back and restore. I was not logged into both accounts simultaneously as I was careful to log out of Google game account before logging into my Facebook account, and similarly then logged out of Facebook before getting back to my regular Google game account.

As mentioned earlier, apart from this safety backup, I run RR3 all the time in conjunction with my Google game account.

Has anyone had a similar experience, or can advise why I may not have received the gold winnings which I get regularly receive each week for getting to groups B and C in the WTT? And suggest if there is anything I should do to avoid this in problem occurring in future?

Failing all else I will submit a ticket, but I like to avoid doing that if I can as I once last year I experienced a short temporary suspension for simply asking a straightforward hypothetical question about cloud save and restore in a ticket to the Firemonkey technical support.

Thanks any advice.



 