Board Thread:Game Discussion/@comment-70.193.3.231-20160405141221

Okay,  let's see if I can explain what is happening.  My tablet or game has a gremlin in it that has shown itself usually during speed challenges. The problem seems to be with the cloud saves. If the game freezes or stops suddenly, when I reload the game it loades back about 2 saves from the current one. Then I must do a restore to the current save to get back most of my progress. But the problem with this is that during team challenges, it resets my team score back to the current cloud save. Therefore I loose the team laps, overtakes or speed gained since my last cloud save. Also for these events after I reload sometimes my laps, speed or overtakes are not scoring. This last happened on the 2nd day of "The King Royale" when I started that morning. I had raced about 8-10 races before I lost a race and had to service my car,  just to find out no laps had scored. I have been trying to resolve this issue with no success. I am on a top 10 team (Team Lighthouse). Loosing my score like this is greatly affecting not just me but my team as it cost us a possible top 3 finish. As posted in my request I am using a Galaxy Tab 4, 8 inch. My usual team challenge RR3 login is just Google play games.

My normal everyday RR3 login is Facebook and Google play games.

In a discussion with my team it has been suggested that the two login (Facebook and Google Play Games) at the same time might be the problem.

Team member's suggestion:  "You need to only use one sign in. I think that's where your problem is. You have two different cloud saves. When your game crashes or freezes it's picking up two different saves. That will cause you to lose your score on the team challenges."

Is this correct? Is the solution to only use one login? Is there a software issue in my game?

Is there a possibility of a firmware issue with my tablet?  