Board Thread:Game Discussion/@comment-33870577-20180528040642/@comment-31567784-20180528174207

It was a little surprise for me as I read all the "good" stories about the support here. ;-)

But to be fair I had to raise two cases to get to my goal as my first case was closed with the usual "soory for the inconveniance but there is nothing we can do for you" response. But on the second case I got a different support agent and he did the "magic". :-)