Board Thread:Game Discussion/@comment-204.87.255.3-20180131203726/@comment-28169398-20180202065555

Aaryesh G. wrote: And that is something very few would read before even using the game for the first time. The T&Cs so Long... but I can see the verdict.

Just need to give more than enough screenshots of the IAPs done and they will give a return.

The process to do it is kinda finicky but it works, if you're willing to give them each and every evidence of what has gone wrong, even before they ask for it. The OP said that they produced receipts. That is why I think Arbitration is the only recourse. And if the OP has receipts, and EA did not make good on making that user whole, then any reasonable arbitrator should find in favor of the player.