Board Thread:Game Discussion/@comment-28176594-20160922011403/@comment-29799506-20160926051618

When I first started the game, I usually have <10 ads per day due to my region. The cost of cars weren't as outrageous then. I didn't complain. Then came a time when Apple banned in-app video watching, and FM increased the level-up awards as a response. I didn't complain either. Soon afterward I quit the game for ~one year because of fatigue.

When I finally returned, I was surprised to get 20 ads a day. I was happy initially until I got shocked by the high GC cost of the NASCAR cars.

I understand EA/FM's motive to get people to pay real $$, but their approach is completely wrong.

- The game is too unfriendly to new comers. The limit on car repair is especially unfair. RR3 is a fairly old game, and making it unattractive to new players is very unwise.

- The car cost are too high. We all have limited pocket, and it would be insane to ask us to pay if the pit is bottomless.

- Screwing with people who did IAP was especially unwise. Why did they think people won't find out? Worse, why wouldn't they compensate the good customers? I don't expect them to acknowledge or apologize, but surely something can be done.

- Video ad watching is really an unsustainable business approach. The more EA/FM rely on it, the more drastic measure they have to take, and the angrier the players get. It's a vicious cycle.

What they need to do are: - Lift all the unnecessary restriction on new players. - Survey the players to see really how much they are willing to spend and lower the GC cost of the cars accordingly. - Instead of ask people to buy GC ("thank you, but you will have to buy more"), ask them to buy perks, such as exclusive entries to new events, or a reduction on gold upgrade and car cost ("thank you, enjoy the game"). - Really improve the quality of the game! Too many bugs already.

And don't argue with your customers, especially when most of them are complaining!