Board Thread:Game Discussion/@comment-35745775-20180910175528/@comment-26478818-20180910194951

I have had to contact support on two occasions, both for missing cars. In my initial contact I provided full details of the problem but still received the standard response asking for details I had already provided. I responded politely, answering all their requests and provided screenshots to support my case.

Both tickets were resolved within 2 to 3 days, the first car a 2015 Porsche RSR was returned fully upgraded (only had R$ upgrades originally) and the second was a 1969 Chevrolet Stingray which was returned in original condition. So for me I have had only positive outcomes from contacting support.