Talk:Jaguar Legacy: E-Type/@comment-93.138.45.86-20160810110509/@comment-193.226.132.234-20160810135703

Hey,

I'm in a similar boat with you. I've lost my Hennessey Venom that I've earned during the Front Runner event back in April or May when it was held(I cant remeber exactly). I've finished the event in the last day, then over the night they released the next game update which caused problems for many players which were not able to download the update and log into the game if you guys remember. After they fixed the issue(which took in my case over a week), I was unpleasantly surprised to see the cloud saved backup the game found did not include my hard earned Venom. At that time I was still prety new to this game(I started playing RR3 in March) so I didn't know I could do anything about it, like opening a ticket to FM and I was forced to take things as they were and go on :(. The thing is that now I don't even know how I could prove that I've completed that Front Runner and won the car :S. Now, after some of you suggested me in other thread I've opened a ticket to FM but they seem really unprofesional to say the least. Although I've described to them what happened very thoroughly and asked if they could just run a check on my game history files to see that I've won that car they replyed my by asking me what happened, what did I loose, what caused the issue lol :). I've answered back repeating my initial email basically and I did not receive any email from them since then(3 days has passed)...I guess they won't solve anything.

PS. I bought the damn Venom the other day on Sale because I needed the stupid car for bettter WTTs.

Looks like they have a very bad support.