Board Thread:Game Discussion/@comment-26388545-20161118151153/@comment-71.224.147.45-20161121094927

Sent this to the app store:

Complaint about Real Racing 3.

I have had this app for approx 3 years. In that time I've made purchases totaling $39.98. In the latest version, they have had many bugs and compatibility issues. To compensate for this, they were supposed to give a free in-game car to people who were affected AND met certain criteria.

I've met all criteria AND had file usage sharing turned on. Their excuse is that I must not have it turned on, and there is nothing they can do about it.

This is not the first time they've been dishonest to the consumers. For over a year, they would intentionally give fewer ads for in-game currency to people who made in-app purchases. This was to get them to make more purchases. When confronted about this, they would lie and say "ads are regional". However, anybody who had two devices IN THE SAME HOUSE could get different ads based on one device having made an IAP (5 gold per day) vs the other one not doing so (20 gold per day). They charge $100 US for 1000 gold. By eliminating the ability to get 15 gold per day over the course of a year or more, it is the equivalent of $547 I was not rewarded through dishonest means.

I don't know if I can refunded the $39.98 I've spent. But, at the very least, I think a warning should accompany this app in the App Store letting them know of EA's and Fire Monkeys deceitful practices. Other than leaving a negative review (which I've done), do I have any recourse for getting my grievances acknowledged?