Board Thread:Game Discussion/@comment-208.81.219.13-20171017132309/@comment-28169398-20171017154141

208.81.219.13 wrote: I recently had the game crash every time it tried to open (iPhone). Rebooting phone did not help. So I reinstalled the game, logged into Facebook and did cloud restore. The restore said it was from less than a. Both ago and now I am missing all progress made since winning 720s. So no longer have p1 gtr, missing 2 2017 supercheap cars etc. Does anyone know: 1) how long it takes FM to respond to ticket? I am hoping they can restore back to 10/14. 2) can they restore more recently than cloud backup shows? I don’t want to continue playing if they can restore since that will blow away new effort 3) when did the game stop saving to cloud every 12 hours? That is stated on their website but I have not seen the “cloud backup in progress” message in a while

Thanks Ken

Did you log back into Game Center? I didn't play for over a year and had removed from my iOS device. Had to log back into Game Center to get everything back. It is no longer a stand alone app; you find it under Settings.