Board Thread:Game Discussion/@comment-33340837-20180402021341/@comment-31695308-20180403105229

i have had this happen to me 2 weeks running once. came on here and all the advice given didnt help. i then figured out what i had done. on both weeks i uninstalled the game and reinstalled. i didnt run the wtt again after reinstall. i learnt from here that the wtt is saved to the device so uninstalling deleted that i had run that week and thus didnt award me my wtt gold. the week after i uninstalled again and reinstalled but i ran a wtt. went failry slowly so i actually registered a time. my original time was present but i received the gold reward on the monday.

could you have unistalled the game?

hope this helps!