Board Thread:Game Discussion/@comment-49.183.49.94-20160904113826

Ok, rant coming. I was probably one of the first people to raise a ticket on the Autocross issue in the Hellcat Championship which was Sunday morning Oz time. However, I have never received compensation for the extra Engine upgrade I did before the fix was issued. It may only be 20 GC but that is not the point.

I have received a response today for my follow up ticket which has stated that if I had Data Usage Sharing turned off I am not eligible for compensation. Apart from the fact I don't have this setting currently to off this raises the following questions.

1) Since when under any term of service is my eligibility for compensation for a faulty product reliant on my sharing of my data? This to me sounds like a Consumer Goods breach?

2) I have read the Terms of Service and any such agreement is not listed.

3) I have been monitoring this for a while but for those that don't know, if you turn your data usage sharing off, FM turn it back on automatically when you update the game. You are not notified by this change in setting when you upgrade. I have been considering this for a while but I am sure this is a breach of Privacy legislation as they are collecting data which I have opted out of giving consent for them to collect.

I have been actively considering raising this with the Privacy Commissioner but need to collect more evidence at the next upgrade.

They could have given me the 20GC to which I am entitled. Now they can spend more than this 20GC cost on the time spent handling my complaint.

I would like people to let me know if they think some of my assertions are correct. I am of course making an assumption that privacy and consumer legislation has similar foundational principles in lots of countries. 