Board Thread:Game Discussion/@comment-26829117-20160522124555/@comment-1.136.97.60-20160526033348

89.72.21.130 wrote: i sent ticket about it and that is the answer:

Greetings,

Thank you for contacting Firemonkeys Support.

The availability and amount of free Gold offers will vary depending on the region you are in. This means that there can be cases where there are no offers available for a period of time.

Regards, Raounaq W.

I would bet this is the standard response to the old system when it was region based. Since it was restricted in the most recent update, the devs have probably not updated the help files for IT service desk.

Better off complaining on the facebook page, at least they seem to read that directly.