Board Thread:Game Discussion/@comment-62.235.210.203-20170604090927/@comment-216.45.80.110-20170604194614

It's crashing for me too after it reaches the Real Racing 3 splash screen. It makes it past the Fire Monkey's logo, but bombs out on the Real Racing 3 page. It simply crashes and goes away. I have tried to restart my device multiple times and load it in Airplane mode or with wifi/ 4g on too, per usual, ... it doesn't seem to matter--> it crashes completly after reaching the Real Racing 3 page. I am nervous about this crap happening right after I won the 2017 RSR a few hours after the last day of the event came open because I do not know 100% if it saved my status as having won it. It announced that I had unlocked the Porche series and then went to the "post to Facebook" splash screen, I tapped through this, but after that it hung and since then I cannot load the game all the way to see what the heck happened.

I am worried about missing more events or that this car did not truly become unlocked.. hard to tell when it won't load. I have been playing this game for about 4 years, I have made 3 purcheses in that time, but do not have a Google gaming account so I would not want to uninstall/reinstall without being sure I could restore from a cloud save that is tied to my Email/ Google store where I have a purchase history. Does anyone know if its safe to reinstall and rely on my Google purchase account/email to be able to have access to my cloud save to recover this if I did a fresh install?

So- It did crash a couple of times earlier in the week, but I was able to get it to load and was not too concerned. Since winning the 2017 RSR hours after the last day of the event was opened and having the program hang on me it has not been able to load pass the Real Racing 3 splash screen.. the loading "spinner" won't even go, it just flat out crashes, but on the Fire Monkey's splash screen it loads as usual before it hits the Real Racing 3 page.. Anyone else have this issue too/  any fixes or advice on restoring from a cloud save considering I have a purchase history/ ID number, but no login used for my game?