Talk:The 500/@comment-25996497-20150328135917

Hello players ! Is there any european players around here because I think I am getting screwed from EA/FM. You may know we are going to daylight saving time this weekend ("heure d'été" or summer time ... I don't exactly know how to say that :p) and so by default smartphones will change their time settings automatically.

But who says date/time change, means also Real Racing 3 sh*tting over you for having messing date/time settings, legitimately or not. Here is the answer from support :

Greetings,

Thank you for contacting Firemonkeys Support.

I understand your concern that date and time setting changed has been changed in your device due to some reasons.

''Let me share that you can continue to play game. There is nothing to worry at all. Just be sure that your device date and time is same when you start to play the event.''

''If you already have started the event and your date and time setting has been changed in that case the award for winning the event could be effect.Unfortunately we have no solution for issues caused by altering the device’s time/date settings. Please understand that this is not punitive in any way—we do know there are reasons for altering these settings that have nothing to do with cheating in games. There is simply no way for us to override the internal logic of the game that has reacted to the time/date setting being changed.''

Thanks again for letting us know!

I really appreciate your participation in the game.

If there is anything else I may assist you with, please feel free to get back to us.

''Best Wishes, Nitesh k.''

In short : "if you started the event before time change (my case) then you will lose the car reward and we won't do anything about it so go f*ck yourself  :D !!"

 Did any others players encounter such situation in the past ? So only solution is being to disable date/time update ? Such a shame ...

