Board Thread:Game Discussion/@comment-38573979-20190919080816/@comment-28176349-20190919122854

I get the feeling that FM support's main goal is to close as many tickets as quickly as possible, justice be damned. A lot of their responses are (probably AI driven) copy&paste from a common script. That tendancy only got worse during the Clubsport fiasco. Getting someone's attention is a real trick, but it happens.