Board Thread:Game Discussion/@comment-33625305-20190806010353/@comment-40034576-20190808022010

 All the discussions about costs, profits, licences aside, it’s all about the game play experience. I read this forum for years now and never felt the urge to post here until last month the cloud save bug appeared. I like companies who care for their customers, no matter in real life or gaming. Either it be in content or support. My 10 year old son plays Fortnite. I don’t play it, but I can clearly see why it is so popular. The smartest thing Epic is doing is really listen to their customers. Maybe that’s because children cry the loudest when something is not right, don’t know, but they fix a bug or fault in matter of hours. Not days or weeks. They simply shut down the broken part of the game temporarily and fix it. Support answers within 24 hours, and not with BOT like answers. And that’s how they are making millions a month. People simply want to play and even pay for it if the “shop” delivers. I never spent a dime on RR3 (or any other game for that matter), yet I spend about 50 euro’s on Fortnite. It was add free from the get go, only IAP’s with a very smart ingame marketing system. Maybe it is not comparable with RR3, but they are heavily investing to keep cheaters out of the game, because they know that is what is ruining most games. If FM/EA gets it right they can be on par, but not with the path they have chosen now.