Board Thread:Game Discussion/@comment-116.68.123.43-20180401133846

I had an issue with the customisation last week. When I click 'paint', I can see all the different categories like official, matte, candy etc, but when I go further, everything is empty. I just can't purchase any colours nor switch between colours I already purchased. I issued a ticket and was told to do a fresh install, I did and everything became fine. But today, the issue reappeared, after the server blackout. Has anyone encountered anything like this? How would I solve this? I dont want to miss any customisation sales and unfortunately, I cannot afford to reinstall the game every time the issue crops up. TIA 