Board Thread:Game Discussion/@comment-39028818-20191126020837/@comment-38573979-20191128194900

Please keep us in the loop on this. Personally I have had great satisfaction from the customer service group so I have to believe that this will be amicably resolved. However, if not, I will definitely support a "group" response to show our displeasure. Again, don't think we are there yet, just think they are doing a poor job of communicating. Hang in there.