Board Thread:Game Discussion/@comment-35745775-20180910175528/@comment-30425894-20180910190816

Contacted customer support twice. First time was because I set my ipad to a fixed time zone because I was having an issue with another game I play on occasion claiming my time zone was off. Then I traveled from Reno, Nevada to Changzhou, China and forgot I did that and got banned for invalid time back when they were cracking down on the Kotter trick which I never used or did. Explained what happened. Explained I gained nothing. No response. Second time never got a WTTT 100 GC reward. First  response 4 weeks later. Severla really bizzare questions and responses from them. Finally said they would reward me....never saw a change in my gold ever.

Moral of the story is if you don't want to feel frustrated, aggravated, get mad, etc....Never contact their CS people ever. It is not worth the hassle and aggravation in my mind. I found a glitch last February that I thought about reporting. Then I thought why bother. Why waste my time. So I didn't and lived happily every after.