Board Thread:Game Discussion/@comment-86.142.96.172-20160510180501

To Apple...

As FM won't listen to my complaints. I was pi55ed off paying gold to skip and then later seeing the requirements changed. Ticket to FM will likely be ignored so I asked Apple.

Their response:

"Hi Xxxx

Thanks for contacting us. I understand that the app “Real Racing 3” no longer works just like before and you’re receiving limited support from the app developer so you’d like to be refunded for the In-App purchase made under order number xxxxx

I definitely understand your situation as you’ve paid for this item and you were expecting it to work properly. Rest assured that I will do my best to resolve this for you.

I’ve reviewed your case and issued you a full refund for the purchase.

Within ten business days, Xxxx should be posted to the payment method used to make the purchase.

I recommend that you avoid making any more in-app purchases from it until the developer confirms the issue is resolved.

Note: Although we mentioned third-party products in this email, Apple doesn’t recommend or endorse these products.

Should you have further concerns, please feel free to reply to this email. I am looking forward to your reply and the chance to get this taken care of for you. Have a good one!"

Sound advice Apple! Wish I had purchased the top amount of gold now! 