Board Thread:Game Discussion/@comment-26535270-20180521175331/@comment-27798333-20180524070523

RusTORK wrote: RandyMc, i am fully agree it’s their game and their rules (ToS). But for me it’s look very strange, that they founded my violation only on third attempt. And more then that - they still didn’t fixed anything (borrowing still working, banner is still in place).

Is it possible to founded another solution from their side? Ask how it was done, maybe request video (like they did before), request additional details about exploit. I am ready for cooperation, but they are not.

And any loopholes in any sphere was it game or bank ATM is problem of a company and not end user. I am tracking this problem in my blog since v5.x.

And why then they ban John98584?! He didn’t borrowed upgrades and not rent cars, but they ban him in-game and on support site! Where is the logic?

I solved problem with ban on my side, but not everyone have information how to do it. The fact that they didn't ban you until the third time you contacted them makes perfect sense, to me. I think everyone on this wikia knows by now, it takes multiple attempts to get those idiots to look into a problem. So, the third time, someone probably figured you weren't going away, and actually looked into the game files. And it wouldn't matter if you had done the restore the "right way". If any problem came up, and the looked at your game files, they would've found what you did and banned you anyway.

As far as John98584, who knows? Not enough info given to figure that one out. It's possible, he could've done something and not even realized it was a violation. And FM only has about 5 ban codes, and they actually just use two, primarily. Those cover all bans they issue, but they never get into specifics.

This whole issue (to me) is not surprising, except the fact they have not left you with an option to appeal. They're supposed to do that.

I still think it's likely you will be released from the ban after a week has passed, so keep watching it.

And everyone else, the lesson here is obvious; if you use exploits, don't even think about contacting support. That's just asking for trouble!