Board Thread:Game Discussion/@comment-26535270-20171008170254/@comment-27370080-20171125020704

I submitted four screenshots four seperate times to support one ticket, and they still didn't respond after a month. Their response (or lack thereof) is the most horrible part of the game, and polar opposites of the quality that goes into the excellent graphics on the engineering side of the app.

If they ever fixed the lack of customer support and ticket response system, this would bring the game far into the head of all other apps for claiming "the best of."

What's really strange is that sometimes they answer quickly and resolve the problems with 100% satisfaction! How do they swing both ways?