Board Thread:Game Discussion/@comment-46.7.164.106-20150620214411/@comment-26388545-20151121170137

122.118.19.212 wrote: How does one raise a ticket? Gear icon, info tab, support.

OR

Real Racing 3 Facebook page, support.

You have to create a profile and provide everything they ask. If you don't, you just be wasting time as they will ask you all the questions anyways.

Small problems fixed 2-4 weeks for me. Big problems requiring specialty team or game engineers can take 3+ months. BUT, I don't mind that at all as their compensation to me has been well worth it!