Talk:Jaguar Legacy: E-Type/@comment-93.138.45.86-20160810110509/@comment-27123099-20160810140323

You can submit a ticket through your game through the "Help & About' section which you access via the button that looks like an i with a circle around it.  Once in the help & About section, click on "Support", you'll see a listing of Announcements and Known Issues and if you scroll further down, under the "Need Help?" title, you'll see a box you can click on that says "Technical Support".  Follow the prompts there.

You can also submit a ticket through the website, however it appears they have made some updates. Previously, I was able to submit through www.firemonkeys.com.au, but the support link there now goes to the main EA Help site and doesn't seem to have a listing for RR3.

In any case, once you are able to submit a ticket, they should help you in short order provided you have proof. I had lost all the upgrades I had on my Venom GT a few months back. I still had the car, but it was back in stock form. It took them 3 days to return enough GC for me to upgrade it to where I had it previously, plus about 300GC extra, not a huge gift, but a welcome one. I did have to email back and forth with the support guy about 4 times in those 3 days, but my issue was solved quite smoothly. Definitely not the weeks or months of time that some on here are stating.

Good luck!