Board Thread:Game Discussion/@comment-37377299-20181102032456/@comment-28169398-20181102140640

Nopec1 wrote: Thanks for the quick reply. I checked and my Usage Sharing was already set to Yes. If that is the case, they should be able to find it. Support is notorious for ignoring first and sometimes second and third requests.

Make it clear that you had Enable Usage Sharing turned on and provide them with three ids CCDI, CCRR, and RTID.

If you have made in app purchases tell them you will file a complaint with Google Play or The AppStore.

The only caution is if you have used exploits or cheats, they will find them if they look and this is a great way to get a ban. However, if your account is clean, you shouldn't have an issue with them looking at you user data.