Board Thread:Game Discussion/@comment-185.16.69.26-20180412215439/@comment-2605:A000:132E:8291:A9CA:EA8A:157B:937F-20180413033049

Depends on what the problem is, how you word your service request, and who responds to you.

Overall, I've had good results. It might take a while, but it usually ends well. There have been a few times it's taken more time and effort than it should, but it was during SE's, when everyone was sending tickets.

Best to stay calm, be careful with your words, and be patient. If your request is legitimate, it will be resolved, eventually.