Board Thread:Game Discussion/@comment-26535270-20171008170254/@comment-30506746-20171027171738

I had my game lock up on 10/23/17 just after I finished my 70% fame farming run at 24 hr Le Mans. for the rest of the day it would not load. I would see the monkeys face then boom OFF. I tried all day. I loaded the new update with hopes it would fix it but no. This time I could get it to work off line, then switch to online. it would go to the daily rewards page I could hit the button it would go to the next page finish counting out my 200K then CRASH. nothing. I sent in ticket, they said uninstall and reinstall the game that would fix the problem and I would not loose anything. WRONG. I have good news and VERY VERY BAD news. The good is its back up and running. The bad news is I lost 15 million R$ out of my bank from 68 million to 53 million. I lost 11 levels on my ranking from level 265 down to 254. I was 79% complete now I'm back to 72%. I lost 6 cars. The Hennessy Venom GT, Renault Dezir concept, Holden Commodore VF 2017, Ford Falcon FG-X 2017, McLaren 720 S coupe 2017, McLaren P1 GTR. None of these cars were fully upgraded, they were upgraded to whatever was needed to meet the PR to win them. Butt most of all the gold that was needed for those upgrades. That's thousands of gold and a lot of hours invested. Also I lost me place on the calendar now instead of getting the high gold daily rewards that come at the end of the month I'm back to day 1. I started playing this game about 21 or 22 months ago and yesterday was the first day I did not get to race breaking a 600 + day streak. I sent the list of thing missing to them and have not heard back. After I got the game back running I found out auto save to the cloud was a month ago. I checked my other game it was not saving for three weeks. I now do them both every night. Can anyone help in getting my stuff back