Board Thread:Game Discussion/@comment-31654944-20180813013217/@comment-27370080-20180814034750

Tsmeej wrote: Good old monkeys, here’s their response, not what I was looking for but just for anyone else with the issue:

Greetings,

Thank you for contacting Firemonkeys Support.

I do understand that you are quite upset with what has happened. Had I been into your shoes, I would have felt the same. I would like to inform you that this is a known issue and we have been receiving similar kind of contacts from other players as well.

Good thing is that, this has been brought into the notice of the Developer Team and they are diligently working to fix it as soon as possible.I would request you to wait for some time till this gets though I know nobody likes to wait but rest assured the team is actively working on it and the issue is been addressed on priority.

Again apologies for any inconvenience caused due to this concern.

Should you have any further questions regarding any other issues, please do not hesitate to let us know by creating a new Support Request.

Kind Regards, Raounaq I've submitted enough support requests to understand what they're really saying is - Those who submitted a support reqeust will be reimbursed, all others are hosed.

Better get yours in!!!!!