Board Thread:Game Discussion/@comment-26829117-20170925100616/@comment-27006644-20171018114519

I joined the club yesterday....

at bout 4pm UK time I noticed 2 cars gone (I was updating my profile page with cars needed) and noticed my Gallardo in the Exclusive series had disappeared and I needed to buy it!

I submitted a ticket.

2 hours ago when they asked my to provide more details I noticed also that my McLaren F1GTR was showing up as locked (won it in an LTS)

I replied to their request for information and added a note about the F1GTR. Within an hour I had an e-Mail to say they'd sorted it and to force close and restart the game. I did. Lambo fully upgraded appeared and the F1GTR was there too at PR77 (which was the PR for the LTS 100%)

So, in less than 24 hours I got my two missing cars back having only had to submit 1 ticket and 1 reply.

Great service FM.