Board Thread:Game Discussion/@comment-32095260-20171010075423/@comment-26388545-20180123200819

Wow that's crazy. I wasn't sure what you meant by "request on their website", so that's why I asked. Some people have just posted something on Facebook then wondered why nothing got fixed. You're doing it right and still nothing. I thought they were dealing with this better.

I read of another guy that lost a pile of Engine upgrades. Sounds like they have a new problem. Sometimes a follow up on Facebook helps, they used to have guys on there replying. I hope it works out for you!