Board Thread:Game Discussion/@comment-188.37.99.192-20170417142949/@comment-26388545-20170429004636

Did you submit a ticket through the link I provided above? If yes, then they will respond to your account on that page and also to whatever email address you linked to your account. When I have a ticket on the go I check back at my FM account every few days. If it take more the 3 weeks to get the initial reply then I send a follow up on the existing ticket. Just open the ticket and add a comment.

If you used a different format the FM's ticket system, then I have no idea.