Board Thread:Game Discussion/@comment-33340837-20180328025829/@comment-2601:202:4000:43E2:B527:5AE9:81A6:4A7E-20180329090108

Submitted a ticket to the Monkeys about this issue, and they replied within 24 hours. I'm as amazed as you. Anyway, they wrote it seems that old OS are having difficulty with their transfer protocol. So I updated my old Nexus 7 2013 tablet as far as I could go (Marshmallow 6.0.1) and presto! Cloud save now works! Took a while, i had to update every iteration of Android since 4.4.2 KitKat, so be patient, gentlemen, if you're in the same boat.