Board Thread:Game Discussion/@comment-26829117-20160522124555/@comment-195.33.116.216-20160727085823

"Outstanding" support service. I deal with a lot of Outsourced Help Desks and Service Desks due to my work. Though I do not really like the essence of outsourcing, truth is that treating your customers the right way is always one of the main objectives of any HD, outsourced or not.

FM/EA took their support services to the next level of incompetence, not only by resulting completely useless, but especially by always somehow blaming any problem on the clients. We always did something wrong for having a car dissappear, for missing a prize from WTTT, etc...