Board Thread:Game Discussion/@comment-218.62.24.170-20160822073455/@comment-69.133.107.106-20160822200952

Last year I was losing gold, R$, progress, and even cars. That was before I got religious about saving. I sent two or three tickets to FM about it and they refunded nearly all I had lost, but reminded me to always fully close the game, never just minimize, and always save, save, save. So since I've been doing that, I havent lost anything. I also write down my current gold, R$, and level every time I save, and I save every time my gold changes, I get a new car, before and after special event races, etc. Then when I restart the game, I compare what it shows to what I wrote down last. If it's different, cloud restore, if not just race, then save, save, save... Once you get used to doing that, it doesn't seem like so much of a pain as it sounds.

But anyway, send a ticket to FM, it will take a while for them to get back, but they've made things right for me when it was a legitimate issue. And don't be resistant to do it. Over the years I've been playing, I'd bet I've sent in more than fifty tickets for various issues. Sometimes they help, sometimes they don't, but it can't hurt.