Board Thread:Game Discussion/@comment-33020935-20171009145819/@comment-27798333-20171010023455

They always have issues with the ads. For about the last 2 1/2 months, I can only watch one or two ads a day, then the button becomes inoperable. I hardly ever get ads option for service or upgrades anymore. This game is chock full of problems.

But, just try resetting the ad ID. That may help.