Board Thread:Game Discussion/@comment-32095260-20171010075423/@comment-32095260-20171013154045

Support-Response on Thursday, 12.10.17:

Greetings,

Thank you for contacting Firemonkeys support.

Sorry to hear that your car has gone missing. In order to help us further, can you please answer the following questions?

- What cars are missing?

- What device do you play on?

- Do you frequently change devices for your save by restoring to and from the cloud?

- Did you race the cars in a gauntlet or quest before buying/winning them?

- When did the car go missing?

- If you have had multiple cars go missing, did they all disappear at once? Or did one disappear, then another at a different time?

- With your remaining cars, are there any that have duplicated? (as in, do you appear to have two of the same car?)

- Do you have any screenshot that may verify the issue?

Awaiting your reply.

Best Regards,

Mayank