Board Thread:Game Discussion/@comment-26388545-20170529164924/@comment-32219797-20170606171854

When I was first banned in January 2017 at lvl. 830 having exceeded R$ 750 million in the bank, I submitted a support request. This is what I told them:

"Hi Firemonkeys," You accused me of currency cheating and suspended me blocking my access to all online activities of your game. So you believe that I'm lying to you? You did and you're still doing me a great wrong, and I think your actions are offending and offensive. I can only repeat: I never cheated, I never hacked your game. As proof of this I included the screenshots of my profile from which you can easily conclude how many races I did, how many trophies I won, how many hours I played. I lapped Le Mans tens of thousands of times, and I confess that I was proud to have gone so far without spending real money on your game - maybe this was my mistake? Never did I hide the fact that I don't like EA's business model. I'm certainly not alone in this view, who would know that better than you. But I always appreciated your and your developer team's work. I still love your game, but I definitely won't delete my data and start from the beginning. I'm now 61 yo and don't have all the time of the world. Your mail I got today says: "As things currently stand, we do investigate reports of suspicious behaviour and individuals and teams are banned from the game if we do find that they have been cheating - ...". So my behaviour is "suspicious" to you? Well, it's your game, you make the rules, and you decide who is suspicious. But please consider how you would feel if you were wrongfully accused and couldn't even defend yourself, as the final judgement has already been delivered. This has nothing to do with democracy, these are the methods of terror regimes. I wish you a pleasant weekend. Regards Uwe"

As a response I got a meaningless standard reply. It's essential statement: "Support are unable to provide any further information regarding bans." I continued playing their game after my suspension, meanwhile I had got below R$ 750.000.000 (in the bank). This worked til March, then I got banned again at lvl. 842, as soon as I had exceeded the same amount. Would have been useless to submit a new request, so again I started spending gold and R$ to get below that limit. Now trying to stay that way practising those tactics some of you already described above. Don't know how long I can do it, still hope they'll remove this stupid limit.