Board Thread:Game Discussion/@comment-27109924-20161129030305/@comment-26388545-20170228205526

Morey129 wrote: 500mile and i paused the game and leave it for 10 min and after that guess what restart  i don't know what to say. it's very disappointing. Oh wow... that sucks!! Most I lost was 200 km (125 miles). It has been a problem since 2 or 3 updates ago for me.

For Android there's an app called "Keep Screen On" that has been working wonders for me. Search that phrase in Android or ios and many versions should pop up.

It failed me once, meaning screen was off. Thankfully I didn't lose anything. I had trasnfered the app to a new phone. I deleted it, reinstalled it and have had no problems since. I used it yesterday for my 500 km run. Left my phone for an hour+ a couple of times with no problems. I recommend putting your screen as dark as possible when you pause to preserve battery life.