Thread:Jc28/@comment-22439-20160524153355/@comment-28541628-20160524171255

Thank you for your reply.

I've raised a ticket at their official site and they replied. They said they might need a longer time to respond due to "recieving higher than normal contact volume" and ask me to check the progress through their link provided. Hope that they could fix this bug ASAP.

Thanks for your help again!