Board Thread:Game Discussion/@comment-204.87.255.3-20180131203726/@comment-204.87.255.3-20180206164934

The OP said that they produced receipts. That is why I think Arbitration is the only recourse. And if the OP has receipts, and EA did not make good on making that user whole, then any reasonable arbitrator should find in favor of the player.

The problem is, I find no place to complain other than firemonkey support.

I called Apple, Apple can only refund if I never received my purchase (but I did receive, only that it is lost after a few years)

I posted in EA forum, hasn't gotten help yet.

https://answers.ea.com/t5/Real-Racing-3/Lost-1000-worth-of-purchase-outrageous-support/m-p/6608369#M6497

If by arbitration you guys mean a legal representitive like a lawyer, then so far I don't want to spend more money to waste on that end.

So, other than complaining and letting everybody on forum know, I haven't found anything I could do, other than playing as is or stop playing all together at somepoint, and spend money on a trustworthy game.