Board Thread:Game Discussion/@comment-26388545-20151020162224/@comment-26715739-20151024093831

ME7 wrote: Luciano.cassiano wrote: This update is old. About 1-2 months ago. ????????

I just did that update today after FM emailed me today. This update is fresh as can be. Some people had the apps/games working again but everyone might have lost it now. The text you (ME7) were given was pretty much the exact text that FM was giving everyone (including in response to queries on facebook) when the ads went missing under the NASCAR 3.6 update.

I would suspect that the supprot team hasn't updated their internal knowledge base - so they're just using the old v3.6 answer - not knowing that it is supposed to be fixed by now (in 3.7).

The interactions I've had with the support team suggest that they're not co-located with the FM team in Melbourne - so that sort of breakdown in communications (while poor form) is not too unexpected.

I think you should seek confirmation that they've not given you an out of date update.