Board Thread:Game Discussion/@comment-117.214.141.32-20150903083607/@comment-28169398-20171024221231

Morey129 wrote: my device info :

iOS 10.3 / No Jailbreak / No any software to access system files / No Timezone / No Cheating.

somthing is wrong with this game.

Think logically... 100k, 200K, 500K iOS users of RR3 and the vast majority of them have no problems.

Only a handful of people have problem. The problem has to be with the device, installed software conflict, hardware fault, or a non-standard setting of iOS that you have, not the app itself.

FM will never correct the problem because there isn't a problem on their end. It is in combination with what is on your particular device or a fault with your particular device and the only way to figure it out would for then to access your log files and analyze them, and they aren't going to do that, or may not be able to do that as that might be analysis that OEM (Apple) would have to do.

If Apple, have you thought about taking the device to a Genius Bar and having the do a diagnostic on it? If it is working on half a million Apple devices but not yours and not those of a few others, chances are the problem is with the Apple device. Apple Support has a lot of things that they can do that you can't and FM can't. There may be some corrupted storage or file that is locked out that only they can get to and fix.