Board Thread:Game Discussion/@comment-30400874-20161128152638/@comment-31136517-20170212090326

Sirebel wrote: Good luck with that. I think FM are trying to crack down on two devices and despite me only having one device I couldn't get them to give me my missing reward.

You got it spot on; they replied to my ticket that their game team has detected that I either use two accounts (which is not the case) or two devices (which is definitely the case). I mentioned back that I don't see why playing on one of two devices depending on where I am should pose a problem since even FM explained in the support pages how to synchronize devices, but they seem to push the reward to just one of the two devices. Not wanting to send more time on this, I have given up on those 100 gold.

Lesson learnt: Restore the latest progress on both devices last thing on Sunday evening.