Board Thread:Game Discussion/@comment-27506598-20160304203511/@comment-28176349-20160609125245

Yeah, I suspect they 'catch' people with a buggy algorithm. And then it gets put into the support system where the goal is to close as many tickets as fast as possible, accuracy and actual resolution be damned. Kick out a perfunctory answer and move on.

I've started to wonder if the gold bonus that I received after I put in a ticket for a flaw in the Hennessy event got tagged as 'currency cheat'. If they don't have their databases or algorithms straight, that could be seen as an odd increase in gold without a corresponding purchase. Dunno, I'm grasping at straws because they give so little information.