Board Thread:Game Discussion/@comment-26535270-20180521175331/@comment-26829117-20180521183325

I can't believe they banned you on their support site. That is just unacceptable, giving you no route to appeal.

Did you make any in-app purchases? If so, then you probably have a case for demanding a refund and causing them to have to talk to you but it almost certainly isn't worth the effort.

However, whilst I agree with you in principle about fixing all bugs, this is a business for FM and fixing all bugs is not economic for them.