Board Thread:Game Discussion/@comment-39028818-20191128173323/@comment-33869727-20191129232236

HULK7WG wrote: ASenna88 wrote:  - they will not allow a reply in the ticket, yet ask for a reply. -tickets opened for the reply issue have been closed without comment. It has already been stated that email is the only effective way to converse with support. You seem to think EA/FM are ignoring you via the support website that NO ONE can "comment" on any ticket Right, you must go to your email, find the message from FM, open it and then respond from there. Most everyone who's started a ticket for the first has had to learn that process, being there's no instruction to do so at the in-game help section. Naturally I found out here on the Wiki how to. FM seems to be learning along the way, so to speak, same as us.