Board Thread:Game Discussion/@comment-27798333-20161008043641/@comment-79.145.160.17-20161008172839

You do not need to do anything that could be called cheating for them to tell you that the problem was caused by yourself while attempting some kind of exploit of the game ;-) That is why their support services team is so horrible. I wish you luck and that they will prove me wrong by promptly attending your ticket, acknowledging the issue and fixing it quickly!!