Board Thread:Game Discussion/@comment-32151308-20180213203737/@comment-36097563-20180916053212

Bilnv wrote: I had a very similar issue two days ago that I did fix.

I restored my progress from my tablet. Then restored with my phone (Tablet and Phone are Android) and started day 7 of Unleash the Beast SE with my phone. I bought a gold upgrade in the SE and decided not to continue the SE. I then went to the tablet and farmed until the evening. I figured I would just restore the phone to the save from the tablet and go on like I never played day 7 of the SE. I could swear I have done this before. BUT  WRONG

After trying to save my progress on the tablet that night it would show save “just now”. Then when I came back into the cloud restore immediately after it would then show the last restore hours ago. This went on after multiple cache cleanings and other tips I found on a thread on EA’s site.

Finally I backed up my phone to the cloud (locking in the gold upgrade on the car), restored that save to the tablet (losing the evening of farming). I have not had a problem since. It is like once I purchased the gold upgrade in the SE I had to keep it. Maybe it is just coincidence that it happened this way but my phone had no issues backing up only the tablet. The next SE I try I will try to duplicate this. Exactly the problem we've had.

I waited for days, in which during the time progressing just the save I wanted to keep while waiting for FM to resolve the problem.

Never happened. It just fixed by itself, not getting further replies from the FM agent.