Board Thread:Game Discussion/@comment-5904736-20190703021733/@comment-31695308-20190703090805

Spoilt Brats. how dare you. if someone gives me a time for anything. lets say a phone call and it is late. then guess what it is late. no matter if it is a minute or a week. late is late. the community did not issue a date for the release. FM DID! i get that you seem used to waiting for content but what do you do about it. do you voice you opinion at the sheer lack of customer service or do you just copy/paste that script on every community forum that you belong.

if none of us complained then why would any company want to achieve better results to please their customer base.

i run 2 businesses. one online and another customer facing. both have exactly the same pricipals. gold standard customer service will win over any customer and create loyalty. all businesses want loyalty because it makes life easier for people like me. i know that customers will return and then i can concentrate my efforts on gaining new customers whilst still remembering that customer service is key to those current customers. if we lost custom without any mention of what we are doing wrong then how do we correct.

if you are happy to wait then carry on. i know i wont wait and i certainly wont continue with a game that constantly diappoints.

just for reference. i am on ios and always have been but i do understand the frustrations of those android users. the delay does affect me too. without android we have no way of getting the latest info on sales etc. not many out there want to hack an iphone like they do their androids.