Board Thread:Game Discussion/@comment-71.224.147.45-20160814225350/@comment-27192151-20160816131318

On the subject of responses, they will respond, even if it takes a while, but it'll often be 'the problem has been resolved' (as it's taken them so long that it's resolved itself), but if it's about a special event they will sometimes say that they've made changes to your game, which indicates that they've given you some GC compensation, but that doesn't happen all that often.