Board Thread:Game Discussion/@comment-39028818-20191128173323/@comment-31526827-20191129043308

ASenna88 wrote: FM REFUSES TO GIVE ME WHAT I PAID FOR! YES YOU READ CORRECTLY.

I bought $100 worth of M$ and recieved 3 million. Then, immediately bought $100 more and only recieved 1 million! '''YET THEY TOOK ALL OF MY $200 !! '''

ALL TICKETS HAVE BEEN REJECTED. EVEN THOUGH ALL TICKETS WERE PLACED PROPERLY WITH ALL NEEDED INFO, THEY ALWAYS ASK FOR MORE INFO, THEN,  GRAY-OUT "ADD TO COMMENTS". SO, THEY CLOSE THE TICKET AFTER NO RESPONSE.

TICKETS HAVE BEEN CREATED REGARDING THE GRAY-OUT ISSUE AND THEY CLOSE THOSE WITH OUT COMMENT.

'''THEY REFUSE TO REFUND THE DIFFERENCE WITH IN GAME CURRENCY OR REAL WORLD DOLLARS! '''

Are you kidding me!? Do all of you understand the ramifications of this? You can make a purhcase but they decide to limit what can by paid out with in-game currency, YET, keep your real world dollars???

Someone please explain how this isn't robbery? WHAT IS GOING ON!?? Two comments:

The support website has been broken for some time, to reply you just reply to the accompanying email that is sent to you. Just hit reply to that email and it'll show up on the website,

The one screenshot you show isn't enough. It shows you had a initial balance of 1,010,578 and received 3,000,000 for a new total of 4,010,578 (accurate) and then warned you can't earn any more. What is needed is the next screen shot that would show you trying to buy 3,000,000 more and any of that amount not being applied. Because what you show now looks right. Someone could conclude that you bought the first 3,000,000, spent almost all if it, then bought another 3,000,000 and you've received all of it.

FM is saying there is no cap on PURCHASES, only earnings.