Board Thread:Game Discussion/@comment-29323595-20160727163256/@comment-26829117-20160805094337

If they aren't listening then they are being naive. Listening to your customer base is important. However, there is a big difference between listening and having the power to deliver what you want, within a commercial framework. FM either need people to make IAPs or to have enough users watching adverts to generate sufficient revenue. If I was FM I'd focus on the advertising revenue and create events that required servicing or upgrading faster to achieve a goal or that provided more gold to upgrade/service faster.

The second commercial consideration is what cars and tracks they can licence at what price. FM could easily introduce new tracks with no new cars, let players relax from the continuous gold requirement and make all the special events time limited so that you need to watch ads to service / upgrade. This would bump up their viewing figures, enable them to leverage advertising revenue and keep the customer happy (ish).