Board Thread:Game Discussion/@comment-37017424-20190808075742/@comment-27798333-20190819161206

You've got to keep filing tickets. It took me over two months one time, to get a small refund. Every time they closed my support ticket, I filed another. Eventually, some who actually cared, looked into it. Sometimes, the best thing that can happen is a closed ticket, because you have a chance of getting another person to help. An open ticket can linger forever, without anyone else ever knowing about it.