Board Thread:Game Discussion/@comment-37632463-20190808195133/@comment-31776838-20190814084507

Powerup777 wrote: Get onto Reddit and PM Matt with your player ID and customer support ticket number. Can't promise he can resolve it, but it's a best last recourse IMO. As far as I know, he won't just ignore you- but he is about "the man," so it could take a while. Thanks Powerup777 for the suggestion, but FM can't simply do the job.

They indicate offically they will refund automatically all players who upgraded the GT2 before their correction announcement, because of their mistakes. But you know what ? another mistake, they aren't able to do that correctly.

We are (me included) several to not have been refund or just partially, and we have to cry here or there, to someone or another one else.

That makes me think, they are not professionnal, they create something so much big that when a bug appears, they can't fix it easily, and always miss something or someone, but the worst, they don't care about these damages. It's really boring.

FL