Board Thread:Game Discussion/@comment-69.133.97.3-20171207054018/@comment-32545704-20171208145707

I agree Amrosa that signing your name to a comment is good practice, particularly if it is a complaint. But I also agree with RandyMc that it shouldn't really matter whether you are logged in or not, there is no reason not to take the comment seriously. I do think the admins do a great job on here though, but they probably need a bit of help from us from time to time.

What I find a little uncomfortable is the general air of contempt which is sometimes shown towards FANDOM users in particular. It often rears its ugly head when a new event starts and there is the the usual raft of silly questions. Sure, let people know if they are off-topic, point them in the direction of informaion, encourage them to scroll down etc. But in a lot of cases it could be done with a much more pleasant tone. Think good customer service and you'll understand where I'm coming from.

Of course blatantly inappropriate or offensive posts are different and should not be tolerated, but that's the same for registered users also. And the positive contributions from FANDOM users on this site far outweigh the negative ones, same as registered users.

RR3 Michael is a great example to follow. Say he was replying to an off-topic question from a new user, I imagine it would go something like this (hope he doesn't mind the impersonation):

"Hello Racer!  Welcome to the Wikia.  We hope you enjoy the site, and look forward to your contributions.

In answer to your question.....[short simple answer]

''For future reference, you might want to consider that your comment was off-topic for this page. A better place to post it next time would be....''

Enjoy the wikia and happy racing :)"

Not saying everyone should follow that exact template, but there is a bit of a difference between this approach and:

"What a stupid question!"

"Ask somewhere else and you might get an answer!"

"Let's ban all FANDOM users!"

"Scroll down you lazy idiot!"

Etc....

Btw Amrosa, I just want to say that you're doing an awesome job on this site, not only on the forum but behind the scenes updating pages. I'd never have the time to do all of this, but I'll be the first to come here and benefit from your work when I want information about a new event, so I am extremely grateful. Keep up the good work mate!