Board Thread:Game Discussion/@comment-27798333-20160820215117/@comment-27798333-20160921005948

Ok, finally got it! But I had to ask another support tech who took care of another issue for me. One thing I've learned, most of them will just blow you off, but if you get a person with a common American name, you have a much better chance of getting help. FM really needs to revamp their support division. If you ever get this person 'Raounaq', give up, then try to get someone else. I've NEVER gotten anywhere when this person answers my support requests.