Thread:RR3 Michael P/@comment-70.49.189.130-20180714173411/@comment-2602:30A:2EC8:1A40:18BC:2711:4150:2C32-20180714220708

Greetings,

Here are some ideas for you. I play on Apple TV and Apple iPad, but thse should work for Windows and Android as well.

Your cloud save can be identified by either your in-game id or your player id.

IDEA #1 In-game identifier (username in the game)

Open your Profile tab. This is the tab that says you are an Elite Racer. Your in-game identifier is the name at the top in large letters.

Do a fresh install of RR3 on a different device and use your in-game identifier. Close completely and re-start the game. The game will come up and ask your if you want to use your previous cloud save.

IDEA #2  Player ID and Open Support Ticket with Fire Monkey

You can find your player id on the “SETTINGS” tab. This is the tab with your Audio controls and log-in buttons. The player id at the bottom of the screen, right hand side.

Open a support ticket with this ID, tell Fire Monkey what happened and ask them to locate the cloud save for that identifier for you. You might have to give them your in-game id as well.

Hope you find these helpful.