Talk:The Gauntlet (Season 7)/@comment-183.87.140.130-20160731081311/@comment-27123099-20160731211303

I lost all the upgrades and customization on my Venom GT about a month ago. I submitted a ticket and they gave me enough GC to repurchase all the upgrades I had before, plus a few hundred GC extra. Only took about 4 days to resolve, from my first email to them sending the GC. That included about 3 back and forth email with the tech person helping me.

Be prepared to show screenshots or some proof though, I thankfully take a lot of screenshots during Special Events, so I happened to have proof of what my Venom had previously. That seemed to speed things along.

I haven't noticed any issues with other cars since.