Board Thread:Game Discussion/@comment-9572437-20151004072013/@comment-25956839-20151004082142

The FM Tech support page is here: https://help.firemonkeys.com.au/hc/en-us/categories/200051410-Real-Racing-3 and click Technical support.

Others have reported the same problem too, there is a forum post, I just can't see for looking. I believe it was fixed after raising a ticket.