Board Thread:Game Discussion/@comment-26388545-20161118151153/@comment-26388545-20161121161730

I too just got the standard reply from them. I met all their qualifications, including the stupid usage sharing being ON. I noticed an addition to the standard reply at the bottom that I haven't seen elsewhere"

"please note: support cannot provide any further information or support in regards to this issue."

And with that they closed my ticket, but said I could follow up. Click follow up and you get nothing, have to start a new ticket. So I politely started another ticket.

I feel betrayed too. I'll start hitting harder on social media. FM obviously hasn't received enough complaints yet... or else they would have fixed it!