Board Thread:Game Discussion/@comment-36677645-20181028041935/@comment-36677645-20181107181947

Bad news everybody. In short, EA representatives explained here and here that this is not a bug but a feature. More, in-game "backup" is a method to carry saves across platforms, and using it as save point is considered as exploit. I got the impression that the latest game update may be slightly unfinished.

Funny story: I raised a ticket about this issue. Support advised me to use wifi instead of mobile internet and reinstall the game, then closed my request as solved. Good job!