Board Thread:Game Discussion/@comment-3554435-20171127170748/@comment-29605676-20171127181346

There are many reports of this, but it hasn't happened to my (yet).

You will need to submit a ticket from in the app (settings -> info (far right icon) -> then select support). I've foung FM to be quite helpful, so hopefully you won't have a problem, particularly if you have usage sharing turned on. Others might be able to help more. Good luck.

BTW. People on the forum suggest documenting your garage with screenshots for all cars from your garage. You can then use these to help when you contact FM.