Board Thread:Game Discussion/@comment-39028818-20191126020837/@comment-32545704-20191128173341

ASenna88 wrote: UPDATE:

FM REFUSES TO GIVE ME WHAT I PAID FOR! YES YOU READ CORRECTLY.

I bought $100 worth of M$ and recieved 3 million. Then, immediately bought $100 more and only recieved 1 million! YET THEY TOOK ALL OF MY $100 !!

ALL TICKETS HAVE BEEN REJECTED. THEY REFUSE TO REFUND THE DIFFERENCE WITH IN GAME CURRENCY OR REAL WORLD DOLLARS!

Are you kidding me!? Do all of you understand the ramifications of this? You can make a purhcase but they decide to limit what can by paid out with in-game currency, YET, keep your real world dollars???

Someone please explain how this isn't robbery? WHAT IS GOING ON!?? This is definitely a major cock-up, here's what I suggest:

Stay calm! I know, easy to say for me since it's not my money, but still...

Apparently they are aware of the bug, and it is not intentional. Usually when they have a big problem like this, which may affect a lot of people, they don't initially respond to individual tickets. Understandable in a way, since they should be spending their time trying to fix the issue. Ok, their communication on these things sucks, but thats another story.

BE PATIENT! Keep checking back here for some official confirmation that the issue has been fixed, and/or what action to expect. For something like this they should credit your M$ balance or issue refunds automatically.

If that doesn't happen, or we don't hear anythng further on the subject, THEN is the time to GO NUTS! For now, I would give them a chance to sort it out and see what happens.