Talk:One On 1 (v6.2.0)/@comment-33157599-20180328061912/@comment-27123099-20180328153153

File a ticket with FM.

I've had that happen before as well, but it was on a car I had already won. My upgrades and customization disappeared.

They responded in a few days, paid me back all the R$ and GC I used to upgrade to what I had previously, plus some bonus GC, which was unexpected.

However, I did also have screenshots of the car with the upgrades I had applied and proof I won the SE as well. If you don't have documentation, it may be tougher to make a case to FM. Unless their info on you can show what you had.

Good Luck!