Board Thread:Game Discussion/@comment-31695308-20170814110207/@comment-29636239-20170814135701

I had the same issue last two weeks. Usually I am in B and the rewarding worked very constantly and well. i am traveling last two weeks - so i used my second device (iphone) as my "Master" device, instead of the iPad. and I could not collect the 100 Gold rewards for group B. I think they have a logic behind, which saves the device's ID and the network IP, which you used to set your times. Could be, if both are different, then they dont pay it out.

the first time I missed the 100 completely - and had no chance with restore (due automatic cloud save) or logging in with the other device then.

the second week (last week) I did not get the reward as well (showed, "there is no reward") on the phone. But I have pressed the "later"button and managed to log in with the other device AND I did not cloud save at the master. Interrestingly,  then it showed me the screen to collect the WTTT reward of 100 --- AND it worked.

bad thing on that was, that I didn't log in for the last day with that device, and the time was just 11 minutes after midnight. So,  I lost on daily reward (the 30x2 at the end). But I decided to take the 100 and loose the 60. instead of getting the 60 and loosing the 100.

Additional, to Sirebel's answer, I can suggest: If you ever didn't get your reward, then don't cloud save after. Better is to close/kill the game directly. and try again.