Board Thread:Game Discussion/@comment-40097043-20191031030450/@comment-44299877-20191102012306

Here's my fix:  delete or offload the app,  power down device and shut off. Wait 5-6 minutes and power up again. Restore app from App Store. Launch app. It will seem to get stuck again at the Firemonkey logo. Let it sit there for a few minutes. After a short wait, it will load up and start. If u offload instead of deleting, it will restart quicker, and skip the intro tutorial as well as the 2000+ mb download after starting game. And good advice for everyone:  BACK UP your game data regularly and frequently to prevent loss. Always back up to cloud before closing game. This worked for both my iPhone and iPad! I hope this helps, I found this issue to be quite frustrating. I've lost 3 days because of this!