Board Thread:Game Discussion/@comment-204.87.255.3-20180131203726/@comment-27798333-20180131205510

First, be sure you are signed in using the same acct.

If you had deleted the game, sign in, then try to restore from cloud.

I don't know how long FM keeps saves from dormant accts. I have other games that limit it to 6 months. If that's the case with FM, you might not be able to get it back. 5 years is a long time.

Otherwise, try to get assistance from play store or app store.

Good luck