Board Thread:Game Discussion/@comment-73.217.37.21-20171101113021/@comment-26388545-20180131061316

Amrosa wrote: ME7 wrote: I'm not sure if it's the add button or my ID or what it is but this is driving me crazy. I click on the add button and I just get a black screen. The weird thing is there's a speaker icon in the bottom-right corner, like something I would click if I wanted to mute the volume. When I click on the icon it does show volume muted and unmuted but there is nothing for sound! It's probably a glitched ad. The problem is there's no way out of it. There's no x button. I'm on Android and my back button won't work with this ad either, it works with all the other ads. The only thing I can do is crash the game and reopen it. Click on the add button I get the same ad. Reset my advertising ID and I'm still getting the same ad. it's driving me crazy!!!

Anyone else getting this black screen? Any way around it? The problem is that the connection to the ad server was dropped. It may not necessarily be on your end, but if you have a spotty signal that can happen.

Sometimes if you minimize the app, then reopen it, it causes the ad to "wake up" and reconnect to download content. Other times, the only thing you can do is force quit and try again.

You can also wait about 30-40 seconds and then click the top right and top left, sometimes that region of the screen links to an exit command even though no X is visible.

Once in awhile I could get one or two ads to play before this black screen with a mute button would appear again. Eventually I got that stupid black screen a good 30 times in a row. I gave up in frustration and settled for my 5 gold ads rather than the 10 that I would usually go for. I tried turning off my Wifi and running just data (LTE) and that didn't solve it either. I had some add like this months ago that we just freeze up the game. Eventually it stopped showing up.

In other news, I once in awhile get an ad that is actually 0 seconds long and it counts. Literally as soon as the ad loads I can get out of the screen and it gives me my reward. Some kind of casino type ad. I wouldn't mind getting that one nonstop!!